Official onboarding — link-free printable guide
This page contains a complete, link-free, printable guide to starting your Trezor hardware wallet safely. It covers inspection, initial connection, software setup, recovery seed handling, firmware verification, optional passphrase and PIN strategies, daily usage guidance, troubleshooting, enterprise considerations, and a final checklist. All interactive links have been removed; where an official link would normally appear, you will find a clearly labeled disabled badge so you can proceed with the official portal or local instructions you already trust.
The onboarding flow and the official startup instructions are designed to minimize mistakes and to maximize security. The official flow points you to verified installers, provides firmware signature checks, and walks you through the recovery process with clear prompts. Following a trusted, link-free, printed copy of these steps helps avoid phishing and counterfeit software. Keep this document handy during the setup process.
Carefully examine the packaging and tamper seals. The box should show no signs of reseal or modification. If the seal appears altered, contact the seller or the vendor support channels you used to purchase the device before powering it on.
Use the supplied cable and connect the device to your computer. If you are using a desktop Suite app, launch the app you installed from a verified source prior to connecting the device. If you are following an official web flow from an offline printed copy, ensure you typed the portal address yourself earlier and verified it from a trusted source.
When prompted choose Create New Wallet. The device will show instructions and generate a recovery seed. The seed is presented word by word on the device screen. Carefully write each word in order, with clear spacing and legible handwriting.
Set a PIN to protect local access to the device. Choose a PIN you can remember but that resists casual guessing. Do not record the PIN on the same paper as your recovery seed.
The recovery seed is the master backup for all keys derived by your device. Store at least two physical copies in separate secure locations (safe, safe deposit box, or encrypted physical storage). Consider a metal backup plate for durability and longevity.
Before using the device to sign transactions, verify that firmware status is trusted and that any suggested updates are applied via the official companion app. The device will verify signatures and show prompts you must confirm on-device.
An optional passphrase augments the recovery seed and creates a hidden wallet. Use this only if you are comfortable managing the extra secret; if lost, passphrase-protected funds can become permanently inaccessible.
Generate a receive address and always verify it on the device screen before sharing. Send a small test amount from another wallet or exchange to confirm your addresses and workflow operate as expected. After successful confirmation, you may proceed with larger transfers.
Obtain a replacement device and restore from your recovery seed following the official restore process. Without the seed there is no recovery.
Always trust the address displayed on the device. If the address displayed by your host software does not match the device, cancel and investigate the host environment.
This is a phishing attempt. Never enter your seed into a website. Disconnect, verify software integrity, and consider moving funds if you suspect exposure.
No. A passphrase is optional. It provides an extra layer of protection but increases complexity and recovery responsibility. Use it only if you understand the implications and can store it separately and securely.
Try a different USB port and cable, ensure the device is awake and unlocked, and verify the companion software is up to date. If the problem persists, reboot the computer and retry. Avoid using untrusted USB hubs or adapters.
Document clear procedures for trusted parties without sharing seeds directly when possible. Legal and technical approaches such as multi-signature setups or escrow arrangements provide safer options than handing over seeds.
Verify on device every time you sign.
Test with small amounts before large transfers.
Store seed offline on durable media.
This document is print-friendly. Keep a printed copy with your device documentation but not next to the seed itself. Store the printed copy in a secure place for reference only.
This guide intentionally contains no external links. When you are ready to consult the official portal, type the official address directly into your browser or use a trusted bookmark you created earlier. Keep all onboarding materials private and resist sharing recovery information. If you need vendor or purchase support, use the purchase channel you used at the time of sale to locate official assistance.
© 2025 This document is a printable, educational guide created to accompany the official onboarding process. It is not a substitute for official device documentation and does not constitute financial or legal advice. Always follow official manufacturer guidance when performing device setup and recovery.